Protractor

History

99.999% Uptime
We will be completing routine platform maintenance on Tuesday evening, March 17 - 10:30PM ET to 12:00AM ET
Protractor Core / SMS Client
No events for 11 days!
Important Update from Protractor Issue Impacting Support Chat (LiveHelp)
Protractor Support Services / Chat Support
No events for 12 days!
Routine Platform Maintenance - Friday Evening Feb 20th- 10:00pm to 11:00pm ET (7:00pm to 8:00pm PST)
Protractor Core / SMS Client
No events for 9 days!
Important Update from Protractor Impacting PartsTech
Protractor API / API Services
No events for 2 days!
Important Update from Protractor - Data Sync for Multi-Location Customers
Protractor Core / SMS Client
Important Update from Protractor Issue Impacting Live Chat Support
Protractor Support Services / Chat Support
No events for 5 days!
Important Update from Protractor
Protractor Core / SMS Client
No events for 2 days!
Routine Platform Maintenance - Friday Evening Jan 30th 10:00pm to 11:00pm ET (7:00pm PST-8:00pm PST)
Protractor Core / SMS Client
No events for 17 days!
Important Update from Protractor Issue Impacting Protractor Support - Live Chat
Protractor Support Services / Chat Support
No events for 1 day!
Important Update from Protractor - Impacting Customer Support
3 Affected Services:
No events for 2 days!
Protractor Maintenance
2 Affected Services:
No events for 2 days!
Important Update from Protractor Issue with the Application
Protractor Core / SMS Client
Protractor Application Issue (Sev1)
Protractor Core / SMS Client
No events for 8 days!
Important Update from Protractor Issue Impacting Protractor DVI
Protractor Core / Protractor Web App (DVI & VIN Scanner)
No events for 17 days!
Important Update from Protractor - Investigating Issue with Protractor and AutoZone Integration
Protractor Core / Catalog Services
No events for 24 days!
Important Update from Protractor Issue Impacting Live Chat Support
Protractor Support Services / Chat Support
No events for about 1 month!
Important Update from Protractor Issue Impacting NAPA Direct Connect
Protractor Core / Catalog Services
No events for 6 days!
Important Update from Protractor Issue Impacting Payments
Protractor Core / Payments
No events for 15 days!
Important Update: Parts Tech is experiencing a product performance issue affecting our PartsTech integration
Protractor Core / Catalog Services
No events for 5 days!
Important Update from Protractor Issue Impacting NAPA Parts Catalog Services
Protractor Core / Catalog Services
No events for 1 day!
PartsTech is experiencing a product performance Interruption
Protractor Core / Catalog Services
No events for 11 days!
Alert: DT Tire is Performing Scheduled Maintenance Friday, 9pm ET to Sunday, 6pm ET
Protractor Core / Catalog Services
No events for 5 days!
Alert: Protractor Catalog and Integration Server Issues
Protractor Core / Catalog Services
No events for 1 day!
DT Tire Catalog Services Performing Scheduled Maintenance Fri 9PM ET to Sun 6PM ET
Protractor Core / Catalog Services
Scheduled System Maintenance, August 28
Protractor Core / SMS Client
No events for 8 days!
Important Update from Protractor Issue Impacting NAPA Catalog Services
Protractor Core / Catalog Services
No events for 5 days!
Live Help (Support Chat) Experiencing Outage
Protractor Support Services / Chat Support
No events for 3 days!
CARFAX Integration Issue w/ Vehicle History
Protractor Core / Catalog Services
No events for 4 days!
Alert: Carquest - Advance AutoParts Look-ups
Protractor Core / Catalog Services
No events for 28 days!
Important Update from Protractor - Carfax
Protractor Core / SMS Client
No events for about 1 month!
Investigating an issue with our online connection with American Tire Distributors (ATD)
Protractor Core / Catalog Services
No events for 13 days!
Experiencing degaded performance with Epicor's PartsExpert Catalog
Protractor Core / Catalog Services
No events for 4 days!
Important Update from Protractor
Protractor Core / SMS Client
No events for 25 days!
Scheduled System Maintenance
Protractor Core / SMS Client
No events for 3 days!
Zoom Phone Support Outage
Protractor Support Services / Phone Support
No events for 12 days!
CARFAX Integration Issue w/ Vehicle History
Protractor Core / SMS Client
No events for 9 days!
Protractor Intermittent Performance
Protractor API / API Services
Important Update from Protractor Issue Impacting Payments
Protractor Core / Payments
Last client update, vX.X: