Important Update from Protractor Issue Impacting Protractor Support - Live Chat - Status Page

Resolved Jan 13, 2026 3:47 PM EST

The interruption with our LiveChat customer service platform has now been resolved, and LiveChat is functioning normally. Thank you for your patience as we worked with our vendor to resolve the issue.
You can reach out to our support team at support@protractor.com, live chat on our website, or by calling (888)617-2674.

Investigating Jan 13, 2026 10:55 AM EST

Our LiveChat vendor is experiencing a product performance issue, which has temporarily disabled our live chat service for customer support. In the meantime, you can still reach customer support at support@protractor.com or by calling (888)617-2674.
We will be in touch with another update by tomorrow, January 14th, at 11am EST if the issue persists. We encourage you to follow our status page here for the latest updates.