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Important Update from Protractor Issue Impacting Messaging Services
The issue with our integration partner, Swift, impacting messaging is now resolved and the program is functioning normally for all users. We sincerely appreciate your patience and understanding while we worked with our partner to identify and resolve this issue.
If you’re continuing to experience issues, please feel free to reach out to our support team at support@protractor.com or live chat on our website.
Our integration partner, Swift, has confirmed that the service disruption affecting SMS messaging in Protractor is still ongoing. The issue was mistakenly marked as resolved on Swift’s status page but remains active.
We apologize for the confusion and continued inconvenience. We’re monitoring the situation and will provide another update once the issue is resolved.
We are currently experiencing an interruption to SMS messaging in Protractor due to a service disruption with our integration partner, SWIFT. Customers may receive an error when attempting to send messages.
We’re monitoring the issue and apologize for the inconvenience.
We’ll provide an update on this issue no later than tomorrow, October 14th 9:30amET.
If you have any questions or need support, please feel free to reach out to our support team at support@protractor.com or live chat.
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