API Services
Important Update from Protractor - Investigating API Performance
The intermittent product performance issue affecting some Protractor customers has now been resolved, and Protractor is functioning normally.
Our teams will continue to monitor the program closely to help ensure performance remains stable.
Thank you for your patience and understanding over the last week as we continue to remedy the core issues and implement improvements.
Our status page is the first channel we update when we begin investigating an issue, before sending email communications or posting updates in the user group.
If you continue to experience issues, don’t hesitate to reach out to our support team for assistance at support@protractor.com or by calling 888-617-2674.
Our team is continuing to investigate the issue and actively taking steps to restore normal performance and we apologize for any inconvenience this may cause.
We will continue to provide updates as we investigate the issue and post them here.
We are currently experiencing intermittent API performance issues due to high traffic, which may affect some Protractor users. Our team is actively investigating and working to restore normal performance.
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