SMS Client
Issue with Protractor Stability
The performance issue affecting some Protractor customers has been resolved, and the system is now functioning normally for all users.
If you’re continuing to experience concerns, please feel free to reach out to our support team at support@protractor.com or by calling 888-617-2674.
We also encourage you to visit our status page to subscribe to the latest updates on the status of your Protractor software: http://status.protractorsoftware.com/.
We’re continuing to monitor the performance issue from this morning. There have been a few other issues reported pertaining to catalog lookup, so we continue to investigate items that could be related.
No further reports of slowness or errors from this morning’s notice. We’re shifting into monitoring mode for the next few hours. If you run into any issues, please contact us at support@protractor.com or by calling 888-617-2674.
We’re currently experiencing a performance issue affecting some Protractor customers. We’re actively investigating and working on a resolution. We’re very sorry for the inconvenience and we’ll notify you as soon as it’s resolved.
We’ll provide an update as soon as more info becomes available. Meanwhile, you can check our status page for live service updates: https://status.protractorsoftware.com
If it is urgent please feel free to reach out to our support team at support@protractor.com or by calling 888-617-2674.
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