Important Update from Protractor - Impacting Customer Support - Status Page

Løst Jan 12, 2026 12:41 PM EST

The interruption with our customer service platform has now been resolved, and the platform is functioning normally. We appreciate your patience as we worked with our vendor to resolve the issue.
You can reach out to our support team at support@protractor.com, live chat on our website, or by calling (888)617-2674.
Additionally, for updates on your Protractor software, please subscribe to our status page.

Undersøker Jan 12, 2026 9:45 AM EST

Our mail service partner is experiencing a product performance issue, which has temporarily disabled our customer support email service and impacts to Legacy CRM. You can still reach customer support via live chat on protractorsoftware.com or by calling (888)617-2674.
We will be in touch with another update by tomorrow, January 13th, at 10am EST if the issue persists. We encourage you to follow our status page here for the latest updates.