CARFAX Integration Issue w/ Vehicle History

Resolved Aug 11, 2025 1:27 PM EDT

The CARFAX Service History interruption affecting Protractor has now been resolved and the integration is functioning normally for all users.
If you’re continuing to experience issues, please contact our support team at 888-617-2674 or email support@protractor.com.

Investigating Aug 11, 2025 9:39 AM EDT

We are currently experiencing an interruption with our CARFAX integration impacting CARFAX Service History and are working with their team to identify the root cause of this issue. We’re very sorry for the inconvenience and we’ll notify you as soon as it’s resolved.