Valued Protractor customers, we’ve investigated and resolved the application outage as of 10 minutes ago. We sincerely apologize for today’s issue and will send an update / plan in the coming days to detail our next steps. If you have additional issues, please contact support@protractorsoftware.com.
We’re continuing to work on resolving the product performance issue affecting Protractor users. We’re very sorry for the inconvenience and we’ll notify you as soon as it’s resolved.
If you are also using 360 Payments, please call 855-360-0360 for assistance taking payments through the gateway.
If you have any questions, please feel free to reach out to our support team at support@protractor.com or by calling 888-617-2674.
Our teams have identified the source of the issue but are still investigating the proper resolution.
We are receiving reports of the Protractor application showing errors. Our team is aware and we are investigation. Updates will be posted as we receive more information.